Upcoming Events

We organize scheduled events throughout the year to support learning, collaboration, and engagement across our member companies. These events are designed to provide practical value, encourage peer interaction, and support continuous improvement.

Our events include in-person & virtual training sessions, leadership programs, and collaborative learning opportunities hosted at various locations.

We organize scheduled events throughout the year to support learning, collaboration, and engagement across our member companies. These events are designed to provide practical value, encourage peer interaction, and support continuous improvement.

Our events include in-person & virtual training sessions, leadership programs, and collaborative learning opportunities hosted at various locations.

Maintenance Agreement Sales Session II

May 13-15, 2026 | Richmond, VA

This class is intended for students that completed Session I.

Session II training continues focusing on developing a consultative business relationship with the financial decision-maker. With the use of a CASE Study, students will prepare for and role play a customer sales call utilizing financial sales tools to implement the ISA sales strategy while qualifying the opportunity and co-author the right solution.

Related Training Sessions

  • Maintenance Sales Follow-up

  • The 5 Great Rules of Service Sales

Member Login Required

Hotel Information: ISA negotiated rate at the Marriott Courtyard Richmond, VA. Reservation link available through member login.

Dietary Considerations: Dietary restrictions may be submitted during registrations.

Hotel Information: ISA negotiated rate at the Marriott Courtyard Richmond, VA. Reservation link available through member login.

Dietary Considerations: Dietary restrictions may be submitted during registrations.

Member Login Required

How Capital Projects are Evaluated

June 17, 2026 | Virtual

This 2-hour virtual class is intended for ISA professionals that sell elective projects.

As customers become more strategic with their budgeting for capital projects, they analyze every expenditure and distinguish between “essential” and “non-essential” purchases. As a result, elective mechanical decisions are made on a financial basis more often than a technical basis. This session will introduce that decision making process.

Related Training Sessions

  • Advanced Financial Selling

  • Bundled Solutions

Hotel Information

Not Applicable

 

Dietary Considerations

Not Applicable

Member Login Required

Member Login Required

Hotel Information

Not Applicable

 

Dietary Considerations

Not Applicable

Maintenance Sales Follow-up

September 23-24, 2026 | Virtual

This session is intended for students that completed Maintenance Agreement Sales class.

The two-day virtual classroom will be conducted in six 1.5-hour blocks building on the sales skills learned in the on-site class. The follow-up session has been designed to address the greatest challenges facing first year sales professionals while reinforcing the maintenance sales “absolutes” intended to improve close rates.

Related Training Sessions

  • Questions are the Answer

  • Advanced Sales Strategy

Hotel Information

Not Applicable

 

Dietary Considerations

Not Applicable

Member Login Required

Member Login Required

Hotel Information

Not Applicable

 

Dietary Considerations

Not Applicable

Event Registration

Through Member Portal Only

All ISA event registrations are completed through the Member Portal. Registration captures key event and attendee details.

  • Event & location

  • Event date

  • Member company

  • Individual attendee & role

Member Login Required

Event Resources

Member Access Only

For select events, members may have access to:

  • Supporting materials and documentation

  • Post-event resources

  • Event photos and shared media

Resources are available through the secure member access portal when applicable.

Login Required

Questions?

For membership or general information, please contact:

Robin Storey

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